Is It Better to Educate or Engage First?
We had an interesting conversation in the office today regarding patient engagement and patient education. We were questioning whether...
Time to Remove TV from Waiting Rooms
How many more tragic events need to occur to upset your patients before you decide to consider a digital patient education station for...
Political Views Do Not Belong in Your Waiting Rooms
We were in a meeting the other day and one of the participants was particularly off color. Aside from being insensitive to others, the...
Time to Check Patient Engagement Programs Off Your To Do List…
Now that summer has unofficially ended, it is time to look at some of your goals for your office or health system. Aside from patient...
Changing the Perceived Culture of Indifference in Care
When CAHPS and other survey tools are provided to patients, they ask patients about the aspects of their experiences that are important...
Health Systems Need a Lesson on Integrated Marketing
As I sat through another conference that discussed how health care needs to get patients more engaged and focused on their health, I...
Are you doing all you can to increase revenue and improve your referral base?
Most businesses want to increase business but fail to follow up with their clients. When you buy something at the store that you love, or...
If Content is King, Why are So Many Health Systems Resisting Digital Patient Education?
You hear that phrase more and more every day. Over one billion YouTube videos are watched every day. Millions of people are...
Getting Patients to Understand Why
Everyone is using fancy buzzwords like Patient Engagement, Patient Satisfaction, Patient Education, Patient Communication, etc. to...
Give Patient Education a Chance
As someone who is passionate about our company’s mission of helping our friends and neighbors live healthier through education, it is...
